Tuesday, 9 February 2010

I was at hospital today for my Herceptin and as it's been 2 weeks since I was told I'll need radiotherapy to my rib and I've heard nothing, I thought whilst I was there I'd go and see what the hold up was.

No request in radiotherapy dept (no surprise there then!).

I told them I would be upstairs having treatment until about 12.30 and they said someone would investigate and come up and see me.

No one came (didn't expect them to), so I went in to see them again on my way out.  Spoke to someone different this time and after a bit of a wait she said I'd been booked in for plannig tomorrow at 10am and that an appointment card had been taken upstairs to the ward where I was -no one gave it to me!

I managed to get her to book the actual radiotherapy appointment for Thurs afternoon as well.
So do you think I would be going tomorrow had I not have enquired - No I don't either!

I get home to find a message on my answer phone saying could I urgenty call the radiotherapy dept as they have me an appointment for tomorrow and they need to now if i can make it - YES!

Hospital admin drives me nuts, I could have had the planning done today whilst waiting for the herceptin to be made up today.

3 trips in 3 days when it could all be so much simpler.

Oh sorry that was a bit of a grumble but always seem to chase appointments and do my own admin!!

Just hope the radiotherapy gets rid of the pain!

Clare xx

4 comments:

  1. Hi Clare,
    What a palaver! After all that I think you can be entitled to grumble.
    I do hope that it works for you and you can be pain free for a while.
    If you are still going out tonight have a good time, sorry I cannot be with you.
    Love Sue xx

    ReplyDelete
  2. The hospital are totally rubbish at admin, I'd complain, they can't improve if they don't know how bad they are!! ;-)

    W xxx

    ReplyDelete
  3. Disgraceful that you have to chase everything up >:-(

    ReplyDelete
  4. Have to agree with Wendy I am afraid. They need to know what's going wrong. What about older people who are not so on the ball and able to fight their own corner? Disgusting! R x

    ReplyDelete